Client's Stories

For 14 years John* was living in a private rental flat attached to a bottle shop in Brunswick West.

Vanessa became homeless after she returned to Melbourne from overseas where she had gone to look after three ill family members. Once back in Melbourne Vanessa could not find work or housing and was startled at how much rents had increased in the time she was away. Vanessa couldn't find employment due to her age, and couldn't get a lease on Newstart Allowance.

HAAG's client Jen featured in the Federation of Community Legal Centre's Humans of Public Housing Project showing photos of her in her new home.

HAAG worker Paola Posso's recounts her story of working with Elsa and Jacinto to get out of private rental and into public housing while receiving palliative care for terminal cancer.

Paola Posso recounts Rena's journey from sharehousing with students to having her own home

Originally from Melbourne, Mary-Ann moved to regional Victoria in search of more affordable private rental. Around five years ago, she moved just outside of Geelong and while rents were cheaper at the time, Mary Ann's rent had steadily increased to the point where it was more than her Newstart Allowance.

Ali was on the Public Housing waiting list for 20 years before being referred to Home at Last

Peter was sleeping in his car for 3 years before being referred to Home at Last

Mary, an Arabic speaking refugee, had been living in an Rooming house for the last 5 years. She was in very poor health and on the Disability pension. She paid $220 per week for the use of a converted lounge room, shared with a number of strangers.

Social, cultural and linguistic diversity are characteristic of modern, inclusive and globally connected cities such as Melbourne. For generations Melbourne's suburbs have been shaped by cultures and people from all around the world. The Italians went to Carlton, the Greeks found Richmond and the Vietnamese made Footscray home.

Terrence's low income left him unable to afford his private rental but inelligible for public housing.

Qinhui was 70 years old and was referred to us by Chinese Social Services for housing support due to end of private rental lease and inability to secure alternative accommodation. She had been transient for a while following a relationship breakdown with family who she originally lived with when she came to Australia. Qinhui moved between friends and family members’ homes until she found private rental. At the time of referral Qinhui’s lease had ended and she had been couch surfing before securing what she describes as a dangerous rooming house.