Client's Stories

Social, cultural and linguistic diversity are characteristic of modern, inclusive and globally connected cities such as Melbourne. For generations Melbourne's suburbs have been shaped by cultures and people from all around the world. The Italians went to Carlton, the Greeks found Richmond and the Vietnamese made Footscray home.

Qinhui was 70 years old and was referred to us by Chinese Social Services for housing support due to end of private rental lease and inability to secure alternative accommodation. She had been transient for a while following a relationship breakdown with family who she originally lived with when she came to Australia. Qinhui moved between friends and family members’ homes until she found private rental. At the time of referral Qinhui’s lease had ended and she had been couch surfing before securing what she describes as a dangerous rooming house.

Pelulale Fitu was 68 years old and was referred to our service for housing assistance by the Office of Housing, Sunshine. At the time of referral Pelulale had been on the public housing waiting list for 23 years.

Bob is 89 years old and a world war two veteran. Bob’s family members are abusive towards him. They often scream and swear at him. Bob has put a padlock on his bedroom door as family members enter his bedroom and steal items including money. On pension day they pressure Bob to hand over his pension money. Bob’s grandson sometimes hits him and has attempted to strangle Bob.

Consumer Affairs Victoria referred Mary (77) to Home at Last as she was having trouble with her current tenancy and would also need to assistance to find more suitable housing.