Client's Stories

Bev, a 59-year-old woman, had been living in a cottage in Murrindindi but had to move out due to the property being sold. Our regional support worker met Bev at the local library to complete a housing application.

Fred*, a 69 year old man, was referred to us from a homeless service as he had fallen into serious rent arrears and was at risk of becoming homeless. Fred had spent all his superannuation on palliative care and other medical expenses for his wife, and when she died he could no longer afford the rent.

Peter* was living in a caravan park in North Central Victoria. Neal*, the caravan park manager, had initiated a dispute when he discovered Peter, who was estranged from his family, didn’t have a will.

Kayleen, a 55-year-old Yorta Yorta Aboriginal woman, was given HAAG’s number by a friend to talk about her housing needs.

In March 2024, 84-year-old Daryl attended Cobram Community House alongside his daughter and son-in-law, seeking advice regarding his housing. Daryl had been privately renting a farmhouse for the past 25 years. However, he was approached by the landlord who informed him that the property has been sold to the landlord’s grandson and Daryl would need to find somewhere else to live.

Arthur*, aged in his 90’s, suffered a heart attack after receiving a rent increase notice. He and his partner had been living in the same rental property for 30 years, where the rent was increased by only small amounts every few years. After the property was sold, the new owner increased the rent to an amount more than the combined pensions of the couple.

Hulya, 59, was one of 13 clients we securely housed in a brand new housing project in Pascoe Vale.

Judi, a woman in her mid-70s, was referred to care finder by a Community Mental Health nurse for urgent housing instability, financial hardship and declining mental health. Previously managing private rental cost of $490 per week through part-time work as a mental health nurse, Judi became unable to work following a severe injury involving a fall a hip fracture.

Joanna, 61, has Rheumatoid Arthritis as well as Carpal Tunnel syndrome.  She was due to have knee and hip replacements, but she told us “I am not sure how long and painful the recovery will be after a hip or knee replacement. I am not in secure housing to recover, so I have no option but to keep delaying the surgery”.

Sue is 74 years old and became homeless when her daughter asked her to leave her property in NSW. She moved to Victoria to stay with a friend, who helped her to connect with the local crisis homelessness service, Beyond Housing. She was referred into our program by Beyond Housing Seymour.

Rodney, an 85 year old man, was living in a bungalow at the back of a house in the western suburbs of Melbourne. He has lived independently his whole life, never married and has no children.

Steve* a 97-year-old resident of Mornington was referred to the Care Finder by concerned
neighbours. They reported that Steve was living in neglect, wore the same outfit covered in food
and urine stains each time the neighbours visited him, and they were concerned about his diet.

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