Client's Stories

Vanessa became homeless after she returned to Melbourne from overseas where she had gone to look after three ill family members. Once back in Melbourne Vanessa could not find work or housing and was startled at how much rents had increased in the time she was away. Vanessa couldn't find employment due to her age, and couldn't get a lease on Newstart Allowance.

HAAG's client Jen featured in the Federation of Community Legal Centre's Humans of Public Housing Project showing photos of her in her new home.

Paola Posso recounts Rena's journey from sharehousing with students to having her own home

Originally from Melbourne, Mary-Ann moved to regional Victoria in search of more affordable private rental. Around five years ago, she moved just outside of Geelong and while rents were cheaper at the time, Mary Ann's rent had steadily increased to the point where it was more than her Newstart Allowance.

Ali was on the Public Housing waiting list for 20 years before being referred to Home at Last

Peter was sleeping in his car for 3 years before being referred to Home at Last

Mary, an Arabic speaking refugee, had been living in an Rooming house for the last 5 years. She was in very poor health and on the Disability pension. She paid $220 per week for the use of a converted lounge room, shared with a number of strangers.

Social, cultural and linguistic diversity are characteristic of modern, inclusive and globally connected cities such as Melbourne. For generations Melbourne's suburbs have been shaped by cultures and people from all around the world. The Italians went to Carlton, the Greeks found Richmond and the Vietnamese made Footscray home.

Terrence's low income left him unable to afford his private rental but inelligible for public housing.

Don was 58 years old and self referred into the service after looking on the internet for help. Don found himself living in temporary accommodation after a number of mental health episodes. He had previously lived with his family but his continuing ill health caused him to leave.

Qinhui was 70 years old and was referred to us by Chinese Social Services for housing support due to end of private rental lease and inability to secure alternative accommodation. She had been transient for a while following a relationship breakdown with family who she originally lived with when she came to Australia. Qinhui moved between friends and family members’ homes until she found private rental. At the time of referral Qinhui’s lease had ended and she had been couch surfing before securing what she describes as a dangerous rooming house.

Ljuba Jovanovksa was 62 years old and was referred to us by a family violence worker at In Touch Multicultural Family Violence service. Ljuba came from overseas in 2011 and spoke little English, she was experiencing family violence perpetrated by her husband. In Touch assisted her with intervention orders and temporary accommodation.

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