Case Studies

Jimmy is in his 80’s. He lived in a rundown caravan park for 30 years in a freezing/boiling caravan, traipsing to the communal toilet every night, until finally being forced out when the park was being 'upgraded' to 'boutique living'.

Vanessa became homeless after she returned to Melbourne from overseas where she had gone to look after three ill family members. Once back in Melbourne Vanessa could not find work or housing and was startled at how much rents had increased in the time she was away. Vanessa couldn't find employment due to her age, and couldn't get a lease on Newstart Allowance.

Mr and Mrs Armstrong* live in a for-profit retirement residential park (aka ‘lifestyle’ village) located in a rural area outside of Melbourne. Mr Armstrong called up for assistance in requesting that village management complete repairs to their property.