Case Studies

Finding care after a fracture

Judi, a woman in her mid-70s, was referred to care finder by a Community Mental Health nurse for urgent housing instability, financial hardship and declining mental health. Previously managing private rental cost of $490 per week through part-time work as a mental health nurse, Judi became unable to work following a severe injury involving a fall a hip fracture.

Read more

A light at the end of the tunnel

Joanna, 61, has Rheumatoid Arthritis as well as Carpal Tunnel syndrome.  She was due to have knee and hip replacements, but she told us “I am not sure how long and painful the recovery will be after a hip or knee replacement. I am not in secure housing to recover, so I have no option but to keep delaying the surgery”.

Read more

Homeless not hopeless

Sue is 74 years old and became homeless when her daughter asked her to leave her property in NSW. She moved to Victoria to stay with a friend, who helped her to connect with the local crisis homelessness service, Beyond Housing. She was referred into our program by Beyond Housing Seymour.

Read more

Care finder case study

Rodney, an 85 year old man, was living in a bungalow at the back of a house in the western suburbs of Melbourne. He has lived independently his whole life, never married and has no children.

Read more

Renegotiating Rent Rises in Retirement Housing

Joseph lives in a small retirement village in a regional area. Although some residents have paid ingoings up to $85,000, the village largely caters to people on pensions with little or no savings. Many, including Joseph, didn’t pay any upfront fee and simply rent their units month to month.

Read more

Getting help to remain independent

Steve* a 97-year-old resident of Mornington was referred to the Care Finder by concerned
neighbours. They reported that Steve was living in neglect, wore the same outfit covered in food
and urine stains each time the neighbours visited him, and they were concerned about his diet.

Read more

Help to survive in unnaffordable private rental

Mary* is a 88 year old single woman living alone in a private rental property. She has a severely autistic grandson living nearby and she does not wish to move away from her son and the grandson. She has no other source of income or savings except for the Age Pension which is approximately $1,200 a fortnight. Her rent was increased recently, and she is now paying $490 per week in rent.

Read more

Finding care in the home

Harold* is an older man with disability in his late 70s. He is a wheelchair user living in a rooming house with a private room and a bathroom and shared kitchen. He has lived in the same property for 13 years and considers it his home. The Community Housing Provider that manages the rooming house referred Harol to HAAG’s Care finder service.

Read more

Overcoming bullies in Retirement Villages

Mary* is a HAAG member living in a retirement village in the west of Melbourne. She’s lived there since 2018, and enjoyed a couple of good years there before a new manager named Dean* started there in late 2019. Mary soon noticed tensions developing between her and Dean, but within a year these had erupted into outright harassment and bullying by the manager.

Read more

Glen from the Goulburn Valley

In January this year we received a referral from Beyond Housing in Seymour. Glen had moved back to Victoria to live with family after been a victim of a home invasion and serious assault in public housing in NSW. Glen was living in a caravan on a family member’s property at Seymour but he had been asked him to leave, and he was going to start camping by the river.

Read more

Pages