In August 2022, the Residential Tenancies Commissioner and HAAG co-hosted a residential parks roundtable (the roundtable) to hear from residents in Victoria about their experiences of living in residential parks.  Approximately 70 residents from residential parks across Victoria joined the meeting, which was co-chaired by the Commissioner and HAAG’s Executive Officer. Staff from HAAG, the Department of Justice and Community Safety, and the Office of the Commissioner for Senior Victorians assisted with note taking and facilitating breakout discussions.

Read the report 

More Victorians than ever before are approaching and entering retirement without owning their home, according to analysis of the 2021 Census commissioned by Housing for the Aged Action Group (HAAG) and undertaken by researchers at Swinburne University of Technology, Western Sydney University and Curtin University.

Our Annual Report showcases the work of HAAG, broken down into our four pillars of Changing Lives by providing services, Changing the System through our advocacy, Honouring our Heritage through elevating the voices of older people, and Strengthening our Organisation through sound governance.

Read the 2021-22 Annual Report


The draft of proposed amendments to the Retirement Villages Act bill fails to address many concerns raised by and on behalf of residents, in particular around management standards and fairer fees. The bill allows the most exploitative and predatory operators to continue to operate according to ‘churn’ business models where they are incentivised to maintain high turnover rates by systematically pressuring residents to leave once their exit fees reach their maximum value. The bill abandons the concept of a rights-based framework in favour of vague unenforceable ‘principles’. Overall, the bill simply fails to address serious public concerns about exploitative business practices in the retirement village industry, much less the concerns expressed by the many residents who have made submissions to this review.

PDF icon Read the submission here

It’s hard to see how the Federal Government’s plan to address Australia’s housing crisis, including its new accord with the states and territories, will help older people without a home.

The lives of older people experiencing homelessness, particularly older women, will improve markedly if the New South Wales Government moves to implement the recommendations handed down today by the Social Issues Committee inquiry into homelessness amongst older people aged over 55

Spring is well and truly here and we are back with another edition of Older Tenants Voice, launching our Victorian Election Platform, our new service in Queensland, and all the usual news and reviews from the team at HAAG

Read the Newsletter

All about our Home at Last Service for the Goulburn-Hume region of Central Victoria

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Everything about HAAG's Aged Care Service Navigator - assistance with accessing Aged Care

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All about our Retirement Housing Advice service, workers advice line, and retirement housing working group in one handy brochure.

Read the brochure here

In this very special edition we have a lot to celebrate. There's a change of government! So we take look back at a very successful election campaign. Also we are really excited about many upcoming events planned for August, October and even November. We really can't wait to be holding meetings in person again! Read all this and so much more in the Winter 2022 Older Tenants Voice

PDF icon Read the Newsletter here

The new Federal Government has committed to developing a National Housing and Homelessness Plan with the support and assistance of key stakeholders, including States and Territories, local government, not-for-profit and social organisations, industry bodies, superannuation funds and other experts in housing, finance and urban development. HAAG is  calling for ambitious targets along with genuine consultation of older people with lived experience of housing stress and homelessness.

Many older women struggling to stay housed in New South Wales will miss out on a key measure in the budget intended to support them, because they don’t have the savings to access it

Submissions to the Review of the National Housing and Homelessness Agreement that reflect the actual experiences and words of women who live with housing stress, insecurity and homelessness as part of the Housing Older Womens Movement

PDF icon Read the Submission here

The Ageing on the Edge NSW Forum is calling on the NSW government to:

  1. Fund a specialist older person’s housing information and support service that comprises both an early intervention and crisis response, similar to the HAAG Home at Last model in Victoria.
  2. Lower the priority age for social housing eligibility from 80 years as a matter of urgency.
  3. Build 5,000 social and affordable homes per year for 10 years, at least 20% of which should be dedicated to older people.

PDF icon Read our submission to the parliamentary inquiry here

As a new Labor government begins, and it gets to work on a new sizeable investment in social housing, it must ensure its housing policy is inclusive of older people, especially older women

This panel on May 13th ahead of the Australian Federal Election brought together independent candidates Zali Steggall, Jo Dyer, Hanabeth Luke, Liz Habermann, Jane Caro, Fenella Edwards and Nicolette Boele to put forward their positions in relation to ending homelessness of older women.

The overwhelming majority of Australians will have social and affordable housing top of mind when they cast their vote at the upcoming federal election, new polling from HAAG shows.

Older renters will be best served by policies brought to the election by the Labor Party and the Greens, according to an analysis of housing policy by HAAG.

There are 405,000 older women at risk of homelessness in Australia. These are stories of four of them. Vanessa, Jo, Robyn and Lynette tell their stories in this powerful video.