The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

St. Abdisho & St. Mary Assyrian Churches Aged Care Information Sessions

12 May 2019

On Sunday 12th of May Vivian Dawood visited 2 Churches in Coolaroo to deliver information about housing and aged care options in Assyrian. 21 people attended the sessions.

Geelong HAAG Members Meeting

3 Apr 2019

You are invited to attend a special meeting specifically for HAAG members in the Barwon Region.

Housing Group to help Victorians access Aged Care

We are pleased to announce that we are joining the Aged Care Systems Navigator trial, a 18 month national trial led by COTA Australia that will develop and test different models to support people to understand and engage with the aged care system. The project will consist of 62 trials delivered across the country to a range of different people, including vulnerable older Australians and those facing barriers accessing aged care.

Pages