The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

Golden Years Festival for Arabic Seniors

28 Oct 2025

Join Housing for the Aged Action Group and the Arabic community for an afternoon tea celebrating culture, connection, and positive ageing.

Tastes to Remember: A Filipino culinary journey

23 Oct 2025

Join Australian Filipino Community Services and Housing for the Aged Action Group for this gathering of Filipino Seniors, celebrating culture, food, stories and information about housing and aged care support services. 

 

Euroa Housing Information Session

17 Sep 2025

If you're over 50 and struggling to pay the rent, have a concern about retirement housing, or want to plan for your housing future, this session may be able to assist you.

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