The aged care system is complex and difficult to navigate. There are a group of people not accessing the system who need additional support. The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.
The trial has been extended until December 2022.
HAAG is a "system navigator information hub" providing assistance to people who face barriers to access. We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.
Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options.
If you'd like more information about the project visit the COTA Australia website.
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