Home at Last is a free information, advice and referral service for older people who need help to find a permanent housing solution. Call Home at Last on 1300 765 178 (10am to 4pm) to talk about your housing needs or visit us at Ross House, 1st Floor, 247-251 Flinders Lane, Melbourne. Interpreter services are available.

Inquiry into the Rental and Housing Affordability Crisis in Victoria

HAAG welcomes the opportunity to provide input into the Inquiry into the Rental and Housing Affordability Crisis in Victoria. This submission is based on our experience delivering housing and related support services to older people, research and lived experiences of older people experiencing housing stress or homelessness in Australia. We especially acknowledge the contributions to this submission made by members of HAAG’s advisory groups including Retirement Accommodation Action Group (RAAG), LGBTQIA+ reference group and culturally and linguistically diverse (CALD) reference group.

English Membership Form

PDF icon Membership Form

PDF icon Friends of the Association Organisation Membership Form

English Plain Language Flyer

An English plain language explanation of Home at Last and how we can help.

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English Language Case Study Videos

These films have been developed in collaboration with community members in response to an increasing awareness of housing issues for older migrant and refugee communities. These films are fictional, but are based on common experiences that lead older people from culturally diverse communities to contact HAAG and Home at Last. The aim of the films is to increase awareness of the different pathways that can lead to housing issues, to increase awareness of Home at Last, and improve the ability of older people from culturally diverse backgrounds to navigate the housing/homelessness system.

English Language Case Studies

Housing stories from Ethno-Specific Community Reference Groups

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Home at Last brochure - English

Home At Last- Older persons housing information and support service

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Project Reports

Preventing Homelessness in Older Culturally and Linguistically Diverse Communities is a collaboration between Ethnic Communities Council of Victoria (ECCV) and HAAG. The project was designed to reach out to key communities and provide housing options information the languages of those communities. This report discusses the project and its impact on the communities involved.