The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

31 Mar 2026

Housing for the Aged Action Group's regional workers are out and about holding community info sessions across North Central Victoria throughout March. Come along for a chat about your housing options.

28 Oct 2025

Join Housing for the Aged Action Group and the Arabic community for an afternoon tea celebrating culture, connection, and positive ageing.

23 Oct 2025

Join Australian Filipino Community Services and Housing for the Aged Action Group for this gathering of Filipino Seniors, celebrating culture, food, stories and information about housing and aged care support services. 

 

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