The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

12 Jul 2025

Vanessa Heart will be speaking about the importance of a safe, secure and affordable home at this workshop and lunch gathering raising money for HAAG. The workshop aims to empower attendees with the knowledge, tools, and inspiration needed to embrace the ageing process with grace, vitality, and joy.

Read more and RSVP here

19 Jun 2025
10 Apr 2025

Get connected with Aged Care, secure housing, and other supports in the Rushworth community at the Rushworth & District Aged Care Services Expo!

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