The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

1 May 2026

 The Geelong Retirement Living & Senior Lifestyle Expo is a chance for over 55's to find out about services for Seniors in the area. HAAG will be at the expo sharing information about our housing support, aged care finder, tenancy and retirement housing advice services.

Find out more and RSVP here

21 May 2026

Bingo night sharing stories of housing struggle, survival & connection across generations.

 

25 Mar 2026

Sarah and Steph will be out and about at the Brimbank Disability, Seniors and Carers Expo. The event is an opportunity to connect with local service providers and access practical, up-to-date
information about supports available in Brimbank.

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