The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

HAAGs North Central Victorian Seniors Fest

7 Oct 2026

Housing for the Aged Action Group invite you for a cuppa and a chat at a town near you during the Victorian Seniors Festival this October. Come and say hi to one of our friendly team. Coffee tea and snacks provided.

Moorabool Seniors Expo

2 Oct 2026

Connect with local organisations, discover services and activities, enjoy live demonstrations and find new ways to stay active and involved. There will be free barista coffee and ice cream, lucky door prizes and plenty happening throughout the event.

Moonee Valley Seniors Expo

26 Oct 2026

In celebration of the Victorian Seniors Festival, the City of Moonee Valley is holding an expo to support you with resources and networks to age well. Head to Kellaway Neighbourhood Centre and chat with stallholders about services, groups and programs you can connect with in Moonee Valley.

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