The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

HAAG at the Better Together Conference

14 Jun 2024

HAAG is participating in the Better Together Conference at Kardinia Park, Geelong. Dani Kehoe will present our latest research –‘Housing Justice for Older People – a right not a privilege, and our LGBTIQA+ community educator team will be out and about at the conference, with a stall throughout the weekend.

Loud, Proud and Housed LGBTIQA+ Housing Info in Eltham

14 May 2024

HAAG’s LGBTIQA+ community educators are hosting this event for older community members to find out about housing and homelessness, and where to go for help. 

Corio Library Housing Information Session

15 May 2024

Do you worry about your housing situation and how you can make ends meet? Then come along to this information session at Corio Library to find out how people aged 50+ can access affordable housing.

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