Telecommunications Consumer Safeguards: Choice and Fairness Joint Submission

Consumer Action, WEstjustice, VALS, FCVic, BCLS, HRCLS and HAAG consider it beyond dispute that telecommunications services, including internet services and mobile phones, are necessary for social inclusion and daily participation in essential activities. The ongoing COVID-19 emergency and associated social distancing, border closures, office and school closures, and quarantine requirements have made this painfully obvious. Despite telecommunications being an essential service, they are not regulated as such.

Read our Joint Submission to the Consumer Safeguards Review