Our clients who live in retirement housing options and receive their energy via an embedded network report concerns with exempt sellers over-charging them for their usage. Our clients often experience a digital divide in accessing adequate information, and commonly express a fear of speaking out and asserting their rights due to fear of negative consequences from management.
This feedback was provided to the Essential Service Commission’s (ESC) Maximum prices for embedded networks and other exempt sellers Draft Decision.
Read the feedback here
"There is nothing like staying at home for real comfort."