Submissions

This submission is based on the experiences of our members and clients living in retirement housing, who have embedded networks in their villages.

While there has been research into the experience of people living in ILUs (HAAG, 2016), there is limited knowledge of the experience of people attempting to gain access to them. It may be inferred however that access is problematic; waitlists are generally years in length, there area large numbers of low-income pensioners in the private rental market, and there are low numbers of culturally and linguistically diverse (CALD) aged living in them (HAAG, 2016). Obtaining up to date and transparent information about ILUs and other retirement villages is also challenging. 

This report looks at whether HAAG clients who are given information about ILUs actually obtain housing in ILUs, and explores some of the structural reasons behind this. 

For more of the report click here

"For many years older people at risk of homelessness in the rental market have been
discriminated against and severely neglected by the aged care system. The main factor that has
caused this problem is a policy framework and aged care service practices that are based on the
broad assumption that older people own their own home and, as assets based financial
contributors, are more valued than older renters."

In November 2018, Victorians go to the polls.  An election provides the opportunity to show leadership about the issues that matter.We know that housing for older people has become a significant problem that needs to be addressed urgently by the Victorian State Government.

 

This written submission is provided by Consumer Action Law Centre (Consumer Action), Residents of Retirement Villages Victoria (RRVV), Housing for the Aged Action Group (HAAG) and COTA Victoria (COTA Vic). The need to address widespread problems in the retirement housing industry is long overdue. We welcome industry efforts to better protect and promote the rights and interests of older Australians who choose to live in retirement housing. We also generally support the
aim of the Draft Retirement Living Code of Conduct (the Code), which is to ‘improve accreditation standards and coverage, and to set and maintain high standards about the marketing, selling and operation of Retirement Communities’. However, we do not consider that the Code distributed by the Retirement Living Council (RLC) would achieve these aims or properly address resident concerns without significant amendments....

Read the full submission here

This submission focuses on the need for the National Housing and Homelessness Agreement Bill to acknowledge the dire circumstances facing an increasing ageing population that is facing a future of housing hardship due to successive government policies that have focused on private rental subsidies in Commonwealth Rent Assistance rather than much needed capital expenditure on public and community housing. This has created a long-term need for investment in public and community housing but also urgently put in place specialist early intervention homelessness support services to assist the thousands of older people experiencing hardship and at risk of homelessness in the private rental market.

Consumer Action (CALC), RRVV, HAAG and COTA Vic have provided feedback about the proposed amendments to retirement villages fact sheets.
The group do not oppose the proposed amendments to the fact sheets, but are concerned that this is not a good enough tool for protecting residents from entering into unfair contracts...

View the submission here

Consumer Action Law Centre (Consumer Action), COTA Victoria and Housing for the Aged Action Group have made a joint submission in relation to the remake of the Estate Agents (Professional Conduct) Regulations 2008 (the Regulations).
View the submission here

 

Housing for the Aged Action Group has responded to the call for submissions to the Victorian Inquiry into the Re-development of a number of public housing sites.

A number of recommendations are contained in the submission including the following:

  • Tenants must be consulted meaningfully. Each tenant should receive a letter inviting them to consultation about the process. Given that many tenants may speak languages other than English or have low-level literacy, these letters should be delivered by an individual who can then sit down with the tenant and a telephone interpreter if necessary to explain its content. Translated letters are not enough.
  • Advocates (non-DHHS) are employed to work with every tenant about their housing and relocation needs, including planning for the type of housing stock and the design of their new homes.
  • Tenants are moved into new stock that is built on the property- reducing disturbance such as having to relocate schools, find new health care providers etc.
  • Representatives of an independent advocacy service should be on-site on a daily basis and available to answer any questions tenants have
  • All new stock should be public housing.

The full Submission can found here

Download

HAAGs response to the options paper around internal dispute resolution processes under the Retirement Villages Act.

Download submission

Download options paper

 

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