Services

Housing for the Aged Action Group offers free, confidential and quality advice to older people who need information and support about accommodation issues or have a housing problem.


Click > here to download HAAG Services brochure 457 KB



There are 4 main services offered:

Housing Options
We provide information on housing options for older people who need to find better, more affordable and secure accommodation. We have a register of housing providers and information on how to access these options such as independent Living Units, Retirement Villages, Public Housing, Residential Parks, Movable Units.

Private Renters Assistance

If you rent from a private landlord or real estate agent and are having difficulties such as struggling with your rent, your housing is in poor conditions and needs repair, or you have received a legal notice, then we are here to help.

Outreach Care & Housing

The Assistance with Care & Housing for the Aged Service (ACHA) helps people maintain their independence, linking them to relevant care services, community groups and health services, as well as assisting them to access appropriate housing options where possible.

Read more about the HAAG ACHA service >here The Assistance with Care & Housing for the Aged Service (ACHA) helps people maintain their independence, linking them to relevant care services, community groups and health services, as well as assisting them to access appropriate housing options where possible.

Retirement Housing Information and Support Service

Specialist assistance is available to older people living in retirement villages, rental villages, residential parks and permanent accommodation in caravan parks. We can help you understand the laws that cover your accommodation, help negotiate a problem, or assist you to apply to Consumer Affairs or the tribunal (VCAT).

Click > here to download the separate HAAG Retirement Housing Information and Support Service leaflet 619KB



Illustration by Jock Macneish