Submissions

This joint submission with Consumer Action Law Center focuses on five key areas that have emerged as central to retirement village reform in our casework and in feedback from our members: resident rights, contractual complexity, unfair fees, management standards, and dispute resolution. The case study illustrates the ways these issues are connected and compound each other to the detriment of retirement village residents.

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The Ageing on the Edge NSW Forum is a coali on of organisations working together towards housing justice for older people on low incomes.

Based on widespread consulta on with older people and the community sector in NSW, the Forum has adopted and promotes policy recommendations that are critical to addressing the needs of older people facing housing stress and homelessness.

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Fiona York, Executive Officer of Housing the for the Aged Action Group, gives evidence to The Royal Commission into Aged Care Quality & Safety about the obstacles facing older people who are homeless or at risk of homelessness to accessing Aged Care.

Our submission to the Inquiry into the Adequacy of Newstart and Related Payments calls on the government to immediately raise the rate of Newstart, abolish punitive and unrealistic mutual obligation requirements for people aged 55 and over, and invest in affordable housing as a matter of priority to prevent further homelessness amongst older people.

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This submission is based on the experiences of our members and clients living in retirement housing, who have embedded networks in their villages.

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"For many years older people at risk of homelessness in the rental market have been discriminated against and severely neglected by the aged care system. The main factor that has caused this problem is a policy framework and aged care service practices that are based on the broad assumption that older people own their own home and, as assets based financial contributors, are more valued than older renters."

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This written submission is provided by Consumer Action Law Centre (Consumer Action), Residents of Retirement Villages Victoria (RRVV), Housing for the Aged Action Group (HAAG) and COTA Victoria (COTA Vic). The need to address widespread problems in the retirement housing industry is long overdue. We welcome industry efforts to better protect and promote the rights and interests of older Australians who choose to live in retirement housing. We also generally support the
aim of the Draft Retirement Living Code of Conduct (the Code), which is to ‘improve accreditation standards and coverage, and to set and maintain high standards about the marketing, selling and operation of Retirement Communities’. However, we do not consider that the Code distributed by the Retirement Living Council (RLC) would achieve these aims or properly address resident concerns without significant amendments....

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This submission focuses on the need for the National Housing and Homelessness Agreement Bill to acknowledge the dire circumstances facing an increasing ageing population that is facing a future of housing hardship due to successive government policies that have focused on private rental subsidies in Commonwealth Rent Assistance rather than much needed capital expenditure on public and community housing. This has created a long-term need for investment in public and community housing but also urgently put in place specialist early intervention homelessness support services to assist the thousands of older people experiencing hardship and at risk of homelessness in the private rental market.

Consumer Action (CALC), RRVV, HAAG and COTA Vic have provided feedback about the proposed amendments to retirement villages fact sheets.
The group do not oppose the proposed amendments to the fact sheets, but are concerned that this is not a good enough tool for protecting residents from entering into unfair contracts...

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Consumer Action Law Centre (Consumer Action), COTA Victoria and Housing for the Aged Action Group have made a joint submission in relation to the remake of the Estate Agents (Professional Conduct) Regulations 2008 (the Regulations).
View the submission here

 

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