The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

12 Jul 2023

Are you skipping meals so you can afford your rent? Do you worry about your housing and how you can make ends meet? If this is you or someone you know, come along to this information session at Broadmeadows library on how people aged 50+ can access affordable housing.  

2 Jun 2023

Are you skipping meals so you can afford your rent? Do you worry about your housing and how you can make ends meet? If this is you or someone you know, come along to our Rosebud information session on how people, aged 50+ can access affordable housing.  
 

16 May 2023

Rebecca was invited by Melton City Council to deliver a Loud, Proud and Housed session at Melton Library and Learning Hub for IDAHOBIT day.

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