The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

Lorraine Bedella Seniors Centre Community Education Session

6 Jul 2023

On Friday 7th of July, Stephanie Agius, Rebecca Cook, Fiona Waters visited the Lorraine Bedella Seniors Centre in Altona North to deliver information about accessing affordable housing and aged care navigation through the Care Finder program. Vanessa Heart, Peer Educator attends the Macedonian social group weekly and translated the session. 24 people attended the session. 3 were signed up as Care Finder clients and 13 people signed on as HAAG members.

Cranbourne Accessing Affordable Housing for Older LGBTIQA+ people info session

2 Oct 2023

Join our information session for older LGBTIQA+ community members about the experiences of housing stress and homelessness and how to access affordable housing at the Cranbourne Library.

Hampton Park Accessing Affordable Housing Info Session

16 Oct 2023

Are you skipping meals so you can afford your rent? Do you worry about your housing and how you can make ends meet? If this is you or someone you know, come along to this information session at Hampton Park Library in Narre Warren to find out how people aged 50+ can access affordable housing.  

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