Retirement Housing - Making your Complaint Count Forum

We held a well-attended and lively forum on Monday 14th May, attended by almost 60 residents of retirement housing, on how best to “make a complaint to the regulator”.  The meeting heard from Consumer Affairs Victoria about their role as regulator and enforcement of retirement legislation and dispute resolution, followed by Consumer Action Law Centre (CALC) on making the most of your complaints.  Thanks to all who attended, as well as our partners, CALC, RRVV and COTA Victoria. Stay tuned for more information.

Photos by Guruswamy Perumal