Links
The following links are provided for the benefit of visitors to our website. Whilst HAAG cannot guarantee the accuracy of all information contained in these sites, we advise you to confirm details directly with each provider listed.
- Ross House
- Consumer Affairs Victoria
- Seniors Information Victoria
- Seniors Rights Victoria
- Australian Department of Health and Ageing
- Office of Senior Victorians
- Office of Housing
- Union of Australian Women
- Infoxchange
- Abbeyfield Australia
- Benevolent Society
- Elder Rights Advocacy
- Matrix Guild Victoria
- Seniors Online
Ross House
Ross House Association is a self-managed five-storey building located in inner Melbourne offering tenancy and resources to a diverse range of self-help and small community groups.
By providing a stable environment and lower cost resources, Ross House Association aims to reduce the insecurities and financial pressures which so often hamper the activities of small community organisations.
HAAG has been a resident of Ross House, 247 Flinders Lane, Melbourne since 1988. www.rosshouse.org.au 03 96501599
Consumer Affairs Victoria
Consumer Affairs Victoria (CAV) protects and promotes the interests of consumers.
To do this they:
- advise and educate consumers, tenants, traders and landlords on their rights, responsibilities and changes to the law
- register and license businesses and occupations
- conciliate disputes between consumers and traders, tenants and landlords
- enforce and ensure compliance with consumer laws.
- review and advise Government on consumer legislation and industry codes

The impact of CAV is far-reaching. CAV provides advice and assistance on matters of renting and accommodation, estate agents, building, shopping, credit and trading.
To view this publication on line, click >>here
Consumer Affairs: www.consumer.vic.gov.au
Telephone: 1300 55 81 81
Seniors Information Victoria
Seniors Information Victoria offers free information on a wide range of issues of interest to older Victorians including:
- Housing options from independent living to residential care
- Home-based and community services
- General information on financial and legal issues
- Health and wellbeing
- Retirement
- New learning opportunities
Phone 1300 135 090 Seniors Information is open Monday to Friday 10am to 5pm.
To go to their webpage click > here.
Seniors Information produce an online directory to provide information about Independent Living Units (ILU's).
To go to the directory click > here.
Seniors Rights Victoria
Seniors Rights Victoria (SRV) is a free legal and advocacy service that supports older Victorians to end situations of financial, social, physical, sexual and emotional abuse and regain confidence and control of their lives.
SRV services include:
- Telephone Help Line
- Legal Advice
- Advocacy
- Community and Professional Education
- Printed Resources
If you or someone you know is being mistreated, abused or neglected then call the SRV Confidential help Line on 1300 368 821 between 10.00am - 5.00pm Monday to Friday.
To go to their webpage click > here.
Australian Department of Health and Ageing The website contains links to information about Services available to older people and their carers, Research and Policy on ageing, the Ageing and Aged Care Division, and Contacts. http://www.health.gov.au/
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Office of Senior Victorians The Office of Senior Victorians is committed to enhancing the quality of life of seniors by promoting positive ageing and encouraging the community to plan for an ageing population. Find out more about the Office of Senior Victorians. http://www.seniors.vic.gov.au/
Office of Housing The Office of Housing manages or provides funds for the Victorian social housing portfolio of over 76,000 properties, including long term community, public and Aboriginal housing, short-medium term crisis and transitional housing, and assistance with bond loans for private rental. www.housing.vic.gov.au/
Union of Australian Women
The UAW is a national organisation formed in 1950 to work for the status and well being of women in a peaceful and environmentally safe world. We seek to improve the lives of women through focussing on issues of equity and social justice. We also highlight the often hidden role of women in Australian society, particularly women's contribution to its economic, social, cultural and political life.
http://home.vicnet.net.au/~uawvic
infoxchange Infoxchange is also actively involved in grassroots activities aimed at ensuring that all those who wish to access the new technologies can do so irrespective of income, ability or disadvantage.
http://www.infoxchange.net.au/
Abbeyfield Australia
There are ten Abbeyfield Houses located across metropolitan Melbourne. Each house is designed to accommodate 10 older residents plus a live-in housekeeper who prepares nutritious meals. Abbeyfield Houses provide long term housing. They focus on helping our older residents remain independent by providing a secure, comfortable and socially engaged atmosphere. For details on locations on vacancies, please visit the Abbeyfield Austrailia website www.abbeyfield.org.au
Benevolent Society
The Benevolent Society is Australia's first charity. They are an independent, non-religious, non-profit organisation with nearly 200 years experience of driving positive social change. Find out more about how they are helping to create caring and inclusive communities and a just society. To go to their home page click > here
The Benevolent Society’s Apartments for Life Project to be located at their landmark site at Ocean Street, Bondi in Sydney’s eastern suburbs will be a groundbreaking project. It has been developed by The Benevolent Society as a response to the unprecedented growth in Australia’s ageing population and the need for new solutions to help older people age well.
Apartments for Life will increase the choices available to older people. The age-friendly design will enable older people to remain in the neighbourhood of their choice, live as independently as possible, and draw on care services as required. It will allow people to maintain their quality of life as they grow older.
Follow the link to go the the Appartments for Life at Ocean Street webpage >here
Elder Rights Advocacy
Elder Rights Advocacy (ERA) offers a free, confidential and independent service to older people (or their representatives) who are receiving an Australian Government subsidised aged care service in Victoria.
ERA provides advocacy assistance to support older people to uphold their rights. This website provides more information about the range of work that ERA undertakes, and about advocacy. To go to their home page click > here
Matrix Guild Victoria Inc
Matrix Guild Victoria Inc. was founded by and for the benefit of lesbians. They are committed to the support of appropriate care and accommodation choices and alternative lifestyle options for older lesbians in Victoria.
The visions and aims of these women - to raise money to assist Lesbians, who are marginalised, at risk, disabled and frail - remain our concern and our priority.
Click > here to go to their webpage.
Seniors online
Seniors Online has been developed to be a first port-of-call for Victorian seniors looking for information online.
To go to their home page click > here
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